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Easy 30 Day Return Policy
Merchandise may be accepted for return within 30 days of purchase if it is in its original packaging and condition, and has not been used or installed. Electrical products may not be returned if power has been applied.
Some items, such as keying supplies and tools are not returnable, and this will be noted when you are making your purchase. No returns can be accepted on special order products.
You must contact us to request an RMA number in advance of returning any product! Packages that arrive without the RMA number prominently displayed on the outside of the carton may be refused and returned to you unopened. It is strongly recommended that you declare value when returning material to us that is worth more than $100 as most carriers will not cover losses over that amount without additional insurance.
What is value engineering? Value engineering is substituting a higher priced item for a similar item at a lower cost. If properly done there will be no difference in performance of the product.
For example if you want to value engineer a Schlage AL53PD an equal product at a lower cost would be the lesser known Cal-Royal SL00. Both products are certified to meet ANSI 156.2 Grade 2 for 400,000 cycles over thier lifetime, both are cylindrical and both are fire rated but the Cal-Royal SL00 is about 50% less than the Schlage.
Determining your backset.
To determine the backset, measure the distance from the edge of your door to the center of the hole for your lock. For residential applications the distance is usually 2 3/8", for commercial applications the distance is usually 2 3/4", but please measure before you order because residential doors can be used on commercial applications and vice versa.
All locksets ship keyed different unless noted differently. Locksets like double cylinder deadbolt, deadbolt and lock combo packs and double cylinder storefront door reeplacement kits have thier cylinders keyed alike for that unit, additional units will be keyed different unless keyed alike is selected.
Keyed different means every lockset you order will require a different key to open.
Keyed alike means that if you order multiple locksets all those locksets will open using the same key. Keyed alike should only be selected if you are ordering multiple locksets.
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Cal-Royal - grabbar
• Available in 12" - 48" • 1.5" thick • Concealed screw mounting